Funding & Fees
The Butler helps families access Support at Home funding, ensuring tailored support for comfortable living at home. We guide you through applications and maximise your funding. For immediate care, we offer private, fee-for-service options with fully qualified and insured staff.
For more information on fees and charges, please contact us.
Important Updates on Aged Care Reforms
Australia’s aged care system is changing with the introduction of a new Aged Care Act and the Support at Home program from 1 November 2025.
These reforms are designed to give you more choice, greater independence, and clearer information about your care.
If you are currently receiving services, there is nothing you need to do right now, your care will continue as usual while changes are introduced.
At The Butler, we are here to guide you every step of the way, ensuring you continue to receive personalised, high-quality support tailored to your needs.
Key Updates
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This initiative will streamline existing in-home aged care services, such as the Home Care Packages Program and Short-Term Restorative Care Programme, into a single, more accessible system. It aims to improve service delivery, enhance access to equipment and home modifications, and help older Australians stay active and socially connected. For more information please take a look at the following documents:
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The government has introduced new legislation to establish a stronger Aged Care Act, set to take effect alongside the Support at Home program in November 2025.
Government Funding
& Support at Home Program
We specialise in securing funding to improve the lives of families at home. The Australian Government provides financial support to help older Australians access affordable home care services through Support at Home Program. These services can include everything from clinical support to independence to everyday living.
Once your funding is approved, we will collaborate to maximise your support, ensuring you live comfortably at home and in your community.
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The Support at Home program was introduced in November 2025, replacing the Home Care Packages Program and the Short-term Restorative Care Programme. It improves access to services, products, equipment, and home modifications to help you remain living independently at home for longer.
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The government assesses your care needs and assigns funding based on eight levels:
Lower Support Level 1 & 2: $10,000 - $15,000 per year
Moderate Support Level 3 & 4: $15,000 - $30,000
Higher Support Level 5 & 6: $30,000 - $60,000
Very High Support Level 7 & 8: $60,000 +
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Absolutely! We guide you through the application process, helping you understand your options and secure the funding you are entitled to.
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Your Support at Home Program can cover a wide range of services, including personal care, cleaning, gardening, meal preparation, medication management, and allied health support.
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Yes! The Butler offers private, fee-for-service care to support you while you wait for your funding approval.
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An assessment by the government determines your funding level based on your specific care needs. We are happy to explain this process and assist you every step of the way.
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Absolutely! We regularly review your needs and adjust your care plan to ensure you are getting the most out of your package.
Private Care
As a Commonwealth Approved Provider, we also offer fee-for-service care for those needing immediate assistance while awaiting Government funding. With fully qualified, insured, first-aid trained, and police-checked staff, you can trust The Butler for peace of mind. We provide competitive rates and can create a custom care package tailored to your needs.
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Private care is fee-for-service support for those needing immediate assistance, especially while awaiting government funding or requiring short-term help.
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Services include personal care, cleaning, gardening, meal preparation, transport, and companionship - customised to meet your specific needs.
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We provide prompt support and can arrange private care as soon as it’s needed.
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We aim to be as flexible as possible, so you can access services for as long as you need, whether it’s short-term or ongoing support.
Ready to make an enquiry?
If you would like to learn more about how The Butler can support you or someone you care about, please don’t hesitate to reach out here.
We offer free in-home consultations and guidance in navigating government-funded Support at Home Program with no fees and no obligation. Alternatively, you are welcome to come by our office for a cuppa and chat.